Frequently Asked Questions

1.  What kind of replica quality are your jewelries?

Our replicas are of the highest tier in the market, known as counter or mirror quality. They are the pinnacle of replicas, with the only superior option being the genuine article.

2. To what degree do your replicas resemble the genuine articles?

Our replicas are virtually indistinguishable from the original, offering a 1:1 counter quality. We stand by the authenticity of appearance as depicted in our catalog photos, avoiding any bait-and-switch tactics.

3. How do you differentiate between low and premium quality?

Our manufacturing base is in China, where various factories produce differing grades of products. Unlike those opting for cheaper materials to cut costs, we partner exclusively with factories that prioritize high-caliber craftsmanship.

4. How can I be assured of a secure transaction with you?

We're aware of online scams, which is why we treat client funds with the utmost respect, reflective of our successful business ethos. We invite new customers to initiate their experience with smaller purchases to build trust in our quality and service.

5. Does a shared image background on different sites imply identical quality?

The use of identical background images by various vendors doesn't equate to equivalent quality. While others may not match the quality promised by their images, we guarantee that our product quality is unmatched.

6. Where are your replicas manufactured?

Some websites will brag that their merchandise is of a higher quality because they buy them in Italy, Thailand, or Korea rather than China. All customized replicas are made in China; Higher prices elsewhere are due to import costs and additional middlemen. We source directly from Chinese manufacturers to our customers internationally.

7. How can I track my order's progress?

You can monitor your order's status by logging in to our 'Contact Us' section or by reaching out via email to our customer service.

8. Why haven't I received a response to my emails?

If you haven't heard back from us, please check your spam folder, and add us to your whitelist. We strive to respond within 24 hours, acknowledging the high volume of daily inquiries. WhatsApp is also a reliable communication channel with us.

9. Are all your products listed in the catalog?

We update our catalog weekly and possess a wider selection than what is listed. For inquiries about specific items or brands, please contact our customer service team.

10. Is sales tax added to purchases?

We do not charge sales tax, but on rare occasions, customs might levy an import tax, as we ship items marked as gifts with a low declared value.

11. How do I ensure the correct size for my purchase?

Our sizing chart is located below the size selection area. Our sizes are standard; select your usual size or consult our size guide for more details.

12. How can I modify or cancel my order?

Please notify us within a few hours of payment if you wish to change or cancel your order. Once the order is processed with the factory, it's challenging to halt shipment.

13. What is your return policy for defective items?

For defective goods, we offer compensation or accept returns. Please contact us before initiating a return. Non-defective items, like those that are ill-fitting or not to your liking, cannot be returned.

14. Why was I charged more than the stated product price?

We only charge the listed price. Additional charges may be due to bank fees for international transactions or currency exchange rates. For further issues, please get in touch with us via email.

15. Why does the billing address differ from your website?

As we deal in replicas, banks do not process payments directly to our site, hence we utilize agency companies for transactions.